Field Service Engineer.

Location  Central London

Job Description:

Working as part of the team, the successful individuals will be responsible for fault rectification on customer sites in Central London.

This typically, will involve:
Onsite management of reported faults on customer premises equipment. Investigate and resolve allocated incidents and provide a resolution within an agreed timescale or escalate where necessary.

Technical Experience Preferred:

• Nortel
• Adva
• Lucent

Essential Previous experience in customer facing 1st Line Support role

• Ability to build and maintain strong working relationships with both internal and external customers
• Ability to manage onsite activities involving both internal and customer teams and agencies
• A current valid driving licence
• A high degree of interpersonal skills with a high degree of Customer and Service ethos
• Excellent time management skills and the ability to prioritise
• Excellent telephone manner and listening skills
• Ability to produce work to a consistently high standard, attention to detail
• Capability to work independently and as part of a team
• Previous experience of working a 24/7 shift pattern
• Knowledge of common applications including MS Office, Outlook, Internet Explorer

Benefits:

• Competitive salary
• Company Vehicle
• Mobile Phone/PDA
• SatNav
• Tools
• Image Clothing
• Other benefits

On offer is a genuinely exciting opportunity to join a dynamic, entrepreneurial business and an opportunity for both technical and professional progression.

All applicants must be eligible to work and live within the UK. Please do not apply for this position if you require either a WORK PERMIT or VISA. Successful candidates will be expected to pass HMG Vetting process.

To apply for this role send your current CV with covering email to:
Contact resourcing@magdalene.co.uk

Strictly no agencies.