Vendors with a strong services strategy in parallel with their technology business are achieving their goals of providing managed services that support the communications service providers.
Magdalene is the partner of choice for vendors to manage new technology introduction, mass network deployment and the full range of network operations and in life maintenance services.
For the vendors that have concentrated on managed services, the ability to support networks of differing technology sources is key. It is also vital that they are able to offer scopes that reach beyond the complementary services required to support their own technology. In undertaking these major outsourcing deals, vendors’ service business can benefit from strong partnerships with independent service organisations. This collaboration can range from the provision of high volume first line maintenance services through to specialist professional service scopes. Magdalene has positioned itself to be able to support these vendors across the breadth of capabilities and technologies that such major cases require.